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IT User Support Microcredential

Prepare to service computers and support users of infrastructure and computing technology. Learners cover theory and get hands-on experience with hardware and software installation and configuration, basic networking, operating systems, and held desk techniques while developing practical troubleshooting approaches.

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Campus

  • Kelowna
View schedule and campus details
Legend:
  • Full program offered
  • Partial program offered

Credential

Micro-Credential

Delivery options

Tuition and fees

2024-25: $1,785.00

Program details

This 150-hour program provides knowledge and skills necessary to service computers and support users of infrastructure and computing technology systems. This training covers a variety of topics including hardware installation and configuration, basic networking, operating systems and help desk techniques. É«É«É«ÇéƬ study theory of computers systems hardware and software components and develop the practical skills through hands-on training and troubleshooting techniques that address wide ranging issues. Using Network Engineering as a core foundation, students will gain competencies that prepare them for industry recognized credentials to enhance their employability in the industry.

Campus Start date Schedule
Kelowna Feb. 2025

Online-Hybrid. Tuesday and Thursday, 5-8p.m. Saturday, 9a.m.-4p.m.

Admission requirements

  • B.C. secondary school graduation, or equivalent, or 19 years of age out of secondary school for at least one year as of the first day of classes.
  • English 12 with minimum 60% or .

Program outline

ITUS 100 - Computer Components and Peripherals
ITUS 110 - Networks and Telecommunications
ITUS 120 - Infrastructure and Computing

É«É«É«ÇéƬ must pass each course with a minimum of 60% to receive the micro-credential.

Additional information

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Learn more about the department
View the Tuition and fees page

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